tag:blogger.com,1999:blog-30592175.post9029461746127665708..comments2023-06-11T22:40:14.795+10:00Comments on Managing the Professional Services Firm: Clients are people too - looking after the clientJim Belshawhttp://www.blogger.com/profile/10075614280789984767noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-30592175.post-89955037555956584872009-04-18T10:33:00.000+10:002009-04-18T10:33:00.000+10:00Thank you, Anon. I haven't written directly on peo...Thank you, Anon. I haven't written directly on people who experience disadvantage. I have written a fair bit on the way organisational structures and cultures stand in front of the client. As you say, you have to reach the whole hierarchy to bring about real change.Jim Belshawhttps://www.blogger.com/profile/10075614280789984767noreply@blogger.comtag:blogger.com,1999:blog-30592175.post-33517515491858219562009-04-18T01:46:00.000+10:002009-04-18T01:46:00.000+10:00Hallaleuha!
As an "ex client" now prof...Hallaleuha! <br />As an "ex client" now professional, (social worker), this strikes a chord. Cultural change within an organisation at a management level, (the whole hierachy), involved & committed to truly "valuing" clients is one of the biggest barriers to effecting REAL change for people who experience disadvantage. These statements recognise this ! Well doneAnonymousnoreply@blogger.com