Thoughts on ways to improve the management of professional services firms

Monday, July 23, 2012

Keddies and the need to revisit billing practices

My major post yesterday was on my personal blog - Sunday Essay - Keddies and the importance of values. That post looked at the growing avalanche affecting the partners and former clients of Keddies, previously a major Australian personal injuries law firm. The post includes links to previous writing on my part as well as external sources.

In writing the post, I looked back over my previous posts on alternative professional services billing practices. It's probably time to revisit this. There is no perfect answer, but the Keddies approach actually bet the firm.