People management in professional services

My last two posts focused on pricing, positioning and service areas within professional services.

I now want to shift focus to ways of improving people management within professional services.

Thinking about this, I think that the best way of approaching the problem - and it is a problem in professional services - is from a practical management perspective.

In this context, as we go along, I and my other Ndarala colleagues would be happy to answer specific questions on real problems. The only thing that I ask is that you disguise them well enough so that nobody can identify specific individuals.