In my last post I spoke of the seven deadly sins of performance measurement. While I mentioned Chris Marston, I had not seen the latest post on his blog' Get Your Calculators and Spreadsheets Out. Ready . . . Set . . . Hurry Up and STOP!!!!'
This post reinforces many of the messages I was trying to get across and is well worth a read.
Thoughts on ways to improve the management of professional services firms
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